Visitor
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1 Message
Planned Outage Resolved But Still No Internet or Phone
After I got a notification that there is a planned outage in my area my internet and phone lost connection. I then got another notification a few hours later that said that the Outage has been resolved and internet should be restored but my internet and phone are still not connecting. The Xfinity Assistant asked me to unplug for 10 seconds and to plug it back in and wait for 10 minutes. Ive done it 4 times already and I still do not have Internet or Phone
XfinityShawn
Official Employee
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1.8K Messages
3 hours ago
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