U

Visitor

 • 

1 Message

Wednesday, May 7th, 2025 3:43 PM

Plan upgrade

More channels. More dvr hours. 

Official Employee

 • 

2.2K Messages

1 day ago

 

user_cuf570, thank you for reaching out. I see you'd like to review your current plan to get more changes and DVR storage. I'll be glad to dive in and help. To start, please send me a direct message with your full name and service address to get started. 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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