New Poster
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1 Message
Plan renewal
Hi. My 1 year contract with the promotional discount is ending on Jan 6. I'd like to renew at the same rate or something close to it. Only internet.. No TV bundles! When I try to manage my plan online, it asks me to call. I am wondering if there is a way to do this renewal online. Thanks for any help.
Deepash
CCChe
Official Employee
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6.9K Messages
4 years ago
We appreciate you asking your question here in the Xfinity Forum, @Deepash_90! Sorry for the experience you're having when trying to renew your promotion online. We're happy to help. I'd like to chat with you in a private message so I can pull up your account. I'll check to see if your current rate is available. If not, we can then discuss other internet-only promotions that are available in your area.
Can you send a private message with your first and last name and address? To send a private message, click on my name, "ComcastChe," and then click send a message.
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