Plan Options Frustration
I am unable to see any plan options to change my service to. The site keeps sending me to Contact Us when I go to the plan options page. I had a 30 minute chat session last night and a 25 minute call today and can not seems to get the agents to understand what I am looking for. This is very frustrating and wish there were Agents we can speak with that do not have a language barrier. Horrible experience, and still have not gotten anywhere.