2 Messages
Picking Up Modum in Store
Hello! Long story short, my roommate who has the internet under his name is moving out and refuses to transfer the internet to me. He gave me less than a week's notice. I ordered a modem today, but I am not sure if it will be delivered by then. Is there any way to go to the store and pick up the modem? I already made an appointment.
XfinityRichard
Official Employee
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1.9K Messages
8 months ago
Hi there, @user_azq27x Thank you so much for choosing Xfinity, we do appreciate your business! Yes, absolutely you can go the local Xfinity Store and pick up a modem and when the one gets delivered you'll just need to return it back to the local Xfinity Store.-Richard
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XfinityRichard
Official Employee
•
1.9K Messages
8 months ago
@user_azq27x You are most welcome! Just bring your account information in with you and exactly let them know that you are having a modem shipped to you but you need one asap and they will get you taken care of.-Richard
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