Good afternoon user_8ynuih. Do you already have service with us, or a pending order for new service? If so, and you opted to pick up the equipment, you can pick up equipment at your nearest Xfinity Store. You can look up your closest store here. Please let me know if this helps.
EG
Expert
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120.9K Messages
7 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJon
Official Employee
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1.7K Messages
3 hours ago
Good afternoon user_8ynuih. Do you already have service with us, or a pending order for new service? If so, and you opted to pick up the equipment, you can pick up equipment at your nearest Xfinity Store. You can look up your closest store here. Please let me know if this helps.
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