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user_6dify6
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Monday, September 2nd, 2024 3:10 PM

Pick up equipment

I am about to order new internet service and want to pick up the equipment at a xfinity store, so I can watch TV today.  Can I do that?

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4 months ago

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XfinityEva

Official Employee

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1.4K Messages

4 months ago

That's a great option! You can certainly pick up the equipment in store. We do recommend setting up an appointment by visiting xfinity.com/store so that the equipment is ready for you upon your visit. Please let us know if we can help with anything on the account/plan or any other questions you may have! 

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user_s7azeq

1 Message

4 months ago

I need a phone number to speak to a live agent for my television reception

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XfinityRaul

Official Employee

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1.6K Messages

Hello, @user_s7azeq. You're definitely in the right place to get your television reception issues taken cared of. Can you please elaborate on what's going on? Are you having issues with multiple channels or just one in particular? Also, is this problem happening while watching live TV or something On Demand?

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