1 Message
Pick up equipment
Hi,
I got an email saying my order is confirmed does that mean I can pick up my equipment already or do I have to wait until it say prepared?
1 Message
Hi,
I got an email saying my order is confirmed does that mean I can pick up my equipment already or do I have to wait until it say prepared?
XfinityAmira
Official Employee
•
4.1K Messages
2 years ago
Hello @user_909f6f! Thanks for taking the time to reach out to us on Forums. We appreciate you choosing Xfinity to be your service provider. My team would be more than happy to pull up your account and double-check this for you. Please send us a Direct Message to better assist you. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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