Thanks for taking the time to reach out on the community forums, user_hf1tbg! Sorry to hear your phone line doesn't seem to be working. If you have Xfinity internet and since Xfinity Voice if a VoIP phone service, is your internet service still working? Also, to avoid repeating anything you've already tried, what troubleshooting steps have you taken so far?
XfinitySean
Official Employee
•
857 Messages
8 hours ago
Thanks for taking the time to reach out on the community forums, user_hf1tbg! Sorry to hear your phone line doesn't seem to be working. If you have Xfinity internet and since Xfinity Voice if a VoIP phone service, is your internet service still working? Also, to avoid repeating anything you've already tried, what troubleshooting steps have you taken so far?
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