rba399, Hi there! Thanks for taking the time to reach out. As someone who needs to use my voice service for my business, I can understand the inconvenience caused by not having a dial tone. You've reached the right place in virtual land for help. Our team of experts specializes in resolving voice service concerns such as this. We can help.
Here are some great steps to try when experiencing a no-dial tone.
-Check out our no dial tone tips at this link here if you can't make or receive calls. Here are also some steps below. Please let me know if this helps.
Test different jacks: Plug a working corded phone into different jacks to see if the issue is isolated to one phone or jack.
Direct connection: Plug the phone directly into your Xfinity Wireless gateway to check if the issue is related to the wiring inside your home.
XfinityGabriel
Official Employee
•
2.2K Messages
17 hours ago
Here are some great steps to try when experiencing a no-dial tone.
-Check out our no dial tone tips at this link here if you can't make or receive calls. Here are also some steps below. Please let me know if this helps.
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