mdtaylor99's profile

New Poster


2 Messages

Wed, Dec 9, 2020 8:00 PM

phone service

Recently my phone log has gone empty, with messages such as "your log is empty".  I know this is not true because people have called me. I have called myself from a different phone. The phone service is obviously not working properly. Xfinity gives me no help.



Official Employee


2.9K Messages

6 m ago

Greetings, @mdtaylor99! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you are having issues with your phone log being empty. We would like to look into this further for you. Can you please send me a PM with your first and last name so I can further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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