New Poster
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2 Messages
phone service
Recently my phone log has gone empty, with messages such as "your log is empty". I know this is not true because people have called me. I have called myself from a different phone. The phone service is obviously not working properly. Xfinity gives me no help.
Responses
ComcastMichael
Official Employee
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2.9K Messages
6 m ago
Greetings, @mdtaylor99! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you are having issues with your phone log being empty. We would like to look into this further for you. Can you please send me a PM with your first and last name so I can further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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