Phone numbers

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@Optimus01co wrote:

Why are there not phone numbers on the site to talk directly with the differnt departments. Also, I am paying 150/mo for BASIC CABLE Service. That is pretty bad right there. And contacting customer support is a joke

They looked up my buisness account instead of my personal account, becuase Xfinity is not my Internet provider. Train your reps right.

 

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What did you give them to look up your account?  I would think the business and personal account would have different phone numbers or other identifying info (account number) associated  with them for lookup.

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@Optimus01co wrote:

Why are there not phone numbers on the site to talk directly with the differnt departments. Also, I am paying 150/mo for BASIC CABLE Service. That is pretty bad right there. And contacting customer support is a joke

They looked up my buisness account instead of my personal account, becuase Xfinity is not my Internet provider. Train your reps right.

 

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For residential service

1-800-COMCAST

1-800-XFINITY

or the number on your residential billing statement.