Visitor

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2 Messages

Sunday, August 31st, 2025

Phone line

Can my modem put connected using a phone line an the cable that is plugged into the wall is not plugging into the back of the modem completely

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Official Employee

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2.3K Messages

8 days ago

Howdy user_5yp0mb

That is absolutely an option as long as the phone jacks are functional in the home. This process is called back feeding. You would just take the phone line output from the tel-1 jack on the modem, and run that to the phone outlet. That should then make that dial tone accessible at the other phone outlets in the home. 

Visitor

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2 Messages

@XfinityThomasB​ 

right now it is hooked up to century link that I am leaving. Will there be a problem switching using the phone Jack. When is my Xfinity supposed to start

Official Employee

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511 Messages

To better understand your question @user_5yp0mb, are you trying to have access to Xfinity voice services, or are you asking if your internet signal can come from the phone line into the modem for your internet connection?

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