U

Sunday, September 8th, 2024 8:53 PM

Closed

Phishing scam?

I keep getting suspicious emails from Xfinity but the email address is [Edited: "Phishing Email"].  The email looks exactly like a legit Xfinity email.  It says my account is suspended but when i look online everything is fine.

Official Employee

 • 

1.9K Messages

8 months ago

Good morning user_qp3ojj

 

Appreciate you taking the time to get us in the loop! We have an amazing team that is dedicated to online security. The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues.

  • Business Hours: 8:00am - 12:00am EST, 7 days a week
  • Contact: 1-888-565-4329
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