Visitor
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2 Messages
Phillies vs Rays NBC sports App
Receiving error message when fireTV redirects for provider auth the error message is Webpage Not Found. Been watching Phil’s games this way since April. Chat says they’re aware of problem. Now 24 hours later still able to watch the replay version. Another live game is scheduled for Tonite. Get it Fixed!
Accepted Solution
XfinityAmandaB
Official Employee
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2.2K Messages
2 years ago
@user_609844 Thank you so much for your post on the provider authentication error you are running into with the NBC app. As you mentioned this is a known issue that is impacting the Xfinity ID/login not only with 3rd party apps but also causing issues with our own. With that said our engineers are working on the issue to have this resolved as soon as possible but at this time we do not have an estimated time of resolution.
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user_609844
Visitor
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2 Messages
2 years ago
Xfinity phone help today says it’s probably TV mfg issue? TV mfg help says it’s probably Amazon problem. Amazon help says call NBC.
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