Visitor

 • 

1 Message

Wednesday, November 5th, 2025

permanent account closure

Hi, I will be moving out of the country and will need to permanently close my xfinity account.

[EDIT: Account number]

Oldest First
Selected Oldest First

Official Employee

 • 

2.2K Messages

6 hours ago

Thanks for meeting us here in our forum community about closing your account, @user_26e6z9. We're sorry to see you go, but happy to help. Please send us a Direct Message with your full name and complete service address. 

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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