Greetings, @user_vbw7dn! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues logging into your account, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Are you getting an error that your password is incorrect, or is it doing something else? Is this happening online, through the Xfinity app, or both? Have you tried using a different device or different browser, to see if that worked any better?
XfinityJamesC
Official Employee
•
3.3K Messages
3 hours ago
Greetings, @user_vbw7dn! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues logging into your account, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Are you getting an error that your password is incorrect, or is it doing something else? Is this happening online, through the Xfinity app, or both? Have you tried using a different device or different browser, to see if that worked any better?
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