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Visitor

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3 Messages

Saturday, May 3rd, 2025 3:55 PM

Perks for diamond customers

What are the perks for being a diamond customer

Visitor

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3 Messages

1 day ago

I've seen you qualify for an Apple watch?

Official Employee

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1.7K Messages

1 day ago

Great question, @user_d9zqb9! And you've come to the right place for help. Our Digital Care Team is awesome to work with because we'll always provide you with all the information you need. As a Diamond Xfinity Rewards member (customers with 14+ years of continuous Xfinity service), you unlock the highest tier of benefits within the program. These rewards are designed to thank you for your long-term loyalty and can include a variety of perks, such as:

 

- Exclusive Content and Experiences: Diamond members often receive access to unique opportunities like VIP tickets to sporting events (MLB, WNBA, NWSL), sweepstakes for special events like trips to The Kelly Clarkson Show or the U.S. Open Golf Championship, and exclusive access to live stream events.
- Enhanced Discounts: You can expect to see greater discounts on Xfinity services and products. For example, you might receive a higher value discount on new Xfinity Mobile devices or accessories compared to lower tiers.
- Free Content: Diamond members may be eligible for complimentary access to streaming services like Peacock Premium.
- Special Offers and Giveaways: Keep an eye out for free merchandise, digital codes for online stores (NBC Store, Bravo.com), movie rentals for just $1, and other surprise perks.
- Early Access: In the past, Diamond members have received early access to new Xfinity technology, such as the Supersonic WiFi gateway.


It's important to note that the specific rewards offered can change over time, and availability may vary. The best way to see the current rewards available to you as a Diamond member is to:

- Sign in to your Xfinity account through the Xfinity app or website.
- Navigate to the Xfinity Rewards section.
- Browse the available rewards, which will be tailored to your Diamond tier status.


Remember that rewards often have expiration dates, so it's a good idea to check the Xfinity Rewards portal regularly for new offers and to redeem the ones you're interested in promptly. Please let me know if this helps!

Visitor

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3 Messages

How do you redeem the Apple watch 

Official Employee

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1.7K Messages

@user_d9zqb9 - You'll want to start by following the above instructions for logging in and navigating to the Xfinity Rewards section. Have you already enrolled? We also have these Xfinity Rewards FAQs that you may reference.

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I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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