Hey there, user_47idy3! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We typically recommend unplugging the device from the power source, and plugging it back in to refresh the signal to get the faster speed. Please let us know if you have troubles after completing those steps.
XfinityAdrienne
Official Employee
•
1.3K Messages
11 months ago
Hey there, user_47idy3! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We typically recommend unplugging the device from the power source, and plugging it back in to refresh the signal to get the faster speed. Please let us know if you have troubles after completing those steps.
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