1 Message
Pending refund
Hello, I received a text message last week that I should receive a refund.
So far I haven't received anything and I cannot access my account any longer.
Please review
[Edited: "Personal Information"]
[Edited: "Personal Information"]
[Edited: "Personal Information"]
Thank you
XfinityQuemekia
Official Employee
•
27 Messages
4 days ago
Good morning @user_9aj46n I hope you're having a smooth start to your day. Thanks for reaching out regarding your refund, I know if I received that notification I'd be wondering the same. Usually when you are receiving a refund you'll also get an email asking how you want to receive the refund, have you checked for any emails from Xfinity?
Here's some additional information about refunds you might find helpful https://www.xfinity.com/support/articles/refunds-from-xfinity
0
0