9 Messages
Pending order on my account that has already been processed, but shows pending keeping from activating Hulu and Disney+. Please clear it
Pending order on my account that has already been processed, but shows pending keeping from activating Hulu and Disney+. Please clear it




XfinityJustinC
Official Employee
•
2.1K Messages
13 hours ago
Hello, @user_gru95l thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, and wanted to help get the proper expectations set up regarding the Disney+/Hulu activation that comes free with Gigabit above internet speeds. There is a know issue of the activation button missing, and our engineer team is working to resolve this as quickly as possible.
If you'd like, I can follow back up with you here once the fix has been implemented, and check that your activation button appears. Does that sound good for you?
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