1 Message
pedestal repair
There is a pedestal at the curb in my yard that has been damaged. I have called Xfinity several times, I can never get through the IVR to speak to a live person. The pedestal has been damaged for over a month. I eventually spoke to someone and they put in a ticket but there has been no response. I have also chatted with customer care and the issue is still unresolved. I need a maintenance technician to come out to repair the pedestal asap.
XfinityOrlandoM
Official Employee
•
1.3K Messages
8 days ago
@user_hvpbr6
Thanks for reaching out to us I do apologize for any inconvenience as a customer myself and a property owner I would not be happy if I had a damaged pedestal in my yard
go ahead and send me a direct message so we can look into the ticket and give you an update on when you can expect for the repairs to be completed.
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