1 Message

Monday, January 30th, 2023 1:16 PM

Pedestal relocation

​I have been speaking with xfinity for over a month to have a pedestal moved that’s in my driveway and keeps getting hit by delivery drivers and I keep getting the run around saying someone will be there and no one shows up. What is a direct number to the construction department to get this issue resolved??​

Official Employee


884 Messages

2 months ago

Hello there @user_990fea! Thank you so much for reaching out to us here via Forums. I am sorry to hear that you are still dealing with a pedestal that needs to be moved to a different location. I can help you with this. Can you please send us a DM to start? 


Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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