Fri, Jul 16, 2021 8:43 PM
I have an Comcast pedestal in my backyard. How can I request the relocation?
Also the cables that service mi neighbor's house and go around my backyard are not properly buried.
2 m ago
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. I am here to assist you with the request to move the pedestal if possible and to address the unburied line. Please send me a Peer to Peer message with your name and address along with your phone number and email so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
• Click "Sign In" if necessary• Click the "Peer to peer chat" icon (upper right corner of this page)• Click the "New message" (pencil and paper) icon• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list• Type your message in the text area near the bottom of the window• Press Enter to send your message
@XfinityDena I have the exact same concerns. Can you help me as well? Thanks.