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Visitor

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1 Message

Fri, Jul 16, 2021 8:43 PM

Pedestal Relocation

I have an Comcast pedestal in my backyard. How can I request the relocation?

Also the cables that service mi neighbor's house and go around my backyard are not properly buried.

Responses

Official Employee

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282 Messages

2 m ago

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. I am here to assist you with the request to move the pedestal if possible and to address the unburied line. Please send me a Peer to Peer message with your name and address along with your phone number and email so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon! 


• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

Visitor

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2 Messages

@XfinityDena I have the exact same concerns. Can you help me as well? Thanks. 

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