Visitor

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2 Messages

Thursday, May 7th, 2026 3:13 PM

pedestal relocate

I need to relocate a utility pedestal that is in the driveway of a new home under construction.

Who do I contact?

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Official Employee

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2K Messages

6 hours ago

Hello user_agkto1! Congratulations on your new home! I'm sure you are super excited to have the construction completed. You found the best team for help with having the pedestal relocated. We will need to open a request with our local technicians to have them check the area and determine how the pedestal can be relocated. 

Can you please send us a direct message with your name, service address, phone number and email address please? 

Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message

 

Visitor

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2 Messages

5 hours ago

Message sent.

When can I expect a reply?

Official Employee

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2K Messages

 

user_agkto1 I just replied. Sorry for the delay, but I will follow up with you in the DM with the reqeust details for privacy. 

 

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