Visitor
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1 Message
Peacock
I had a peacock subscription which I was able to cancel but now I’m unable to activate it through Xfinity app as peacock still showing my email link to another account even though it has been cancelled.
Visitor
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1 Message
I had a peacock subscription which I was able to cancel but now I’m unable to activate it through Xfinity app as peacock still showing my email link to another account even though it has been cancelled.
XfinityQuemekia
Official Employee
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1.5K Messages
10 hours ago
Hi there @user_62phqd! Keep in mind, even after canceling, Peacock accounts stay active until the end of the billing cycle, which may be causing the email conflict. If you have a secondary email, try clearing your cache and cookies and try using it to complete the activation.
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Again
Expert
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35.1K Messages
5 hours ago
@user_62phqd
Not Accessibility/disability related. Moved to Customer Service.
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