Visitor
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2 Messages
Peacock
Hello there, I just activated my Peacock Premium perk offer and I can see it in my plan. However, I can't find a way to link it with my existing Peacock account. Can you please help me to link my Peacock account?
Visitor
•
2 Messages
Hello there, I just activated my Peacock Premium perk offer and I can see it in my plan. However, I can't find a way to link it with my existing Peacock account. Can you please help me to link my Peacock account?
XfinityMarshante
Official Employee
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1.4K Messages
1 hour ago
Hello @user_ghav4y, thank you for taking the time to leave a post. Sorry to hear you're having trouble linking your Peacock account after activating the Peacock Premium perk. I can certainly understand how frustrating that can be, especially when you can see the perk on your Xfinity plan but aren't able to connect it to the Peacock account you already use. We'll be happy to help take a closer look. In many cases, the Peacock Premium subscription needs to be associated with the same email address used for your Peacock account, but there can be a few factors that prevent the linking process from completing properly. When you were activating Peacock, were you prompted to enter your existing Peacock email address and password?
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