Visitor
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2 Messages
Peacock?
When I sign into Peacock it says my account is active. However, when I tried to watch something it tells me I need to UPGRADE to watch?
Visitor
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2 Messages
When I sign into Peacock it says my account is active. However, when I tried to watch something it tells me I need to UPGRADE to watch?
XfinityAbby
Official Employee
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923 Messages
7 days ago
Hello @user_ww19sr thank you for reaching out on our community forum! Did you already activate the subscription through an email or link?
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user_ww19sr
Visitor
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2 Messages
4 hours ago
Well, you were correct. One of our TVs are signed in under an email. I no longer have access to. That is the one that I can watch Peacock on. When I try to sign in on the other TV, it will not allow me. I did go into Xfinity and let them know my issue. However, the person I spoke with told me that he had no idea how to fix a problem. I would need to get a hold of Peacock. Pay so much for our Xfinity and I can’t even get decent customer service. Definitely looking for a different company that have customer service reps that actually care.
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