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Friday, August 30th, 2024 4:11 PM

Peacock

My bill says premium peacock included. When I try to activate it it says I don’t have it. 

Official Employee

 • 

1.6K Messages

4 months ago

 

user_2xdvb7 Hello and thank you for reaching out via our Xfinity Community Forums today. I’m sorry to hear you’re having trouble activating your Premium Peacock subscription—it’s frustrating when things don’t work as expected. Let’s get this sorted out so you can start enjoying your Peacock Premium benefits! Sometimes, a quick refresh of your account can help. Please try signing out and back in, or if that doesn’t work, feel free to DM us with your full name and address and I can take a closer look at your account setup with you. 

 

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