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Sunday, January 14th, 2024 2:26 AM

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Peacock

What is going on with peacock? I am a platinum member and i cannot redeem it thought rewards and when i activated it with my peacock account peacock still wants me to subscribe and won’t let me watch. 

Official Employee

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2.3K Messages

1 year ago

Hello @user_0t6n1y, Peacock Premium is a pretty awesome reward, so I totally get why you're reaching out to make sure you can take advantage. Are you able to log into the Xfinity Rewards website and redeem the reward? You won't be able to take advantage of that reward until you've redeemed the reward on your account. 

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