Visitor

 • 

1 Message

Monday, August 17th, 2026 8:55 PM

Peacock subscription

I recently moved and when I try to activate my Peacock Premium subscription it says my account is already linked. I recently got a new TV and now I am unable to link my account. Peacock is only giving me the free version of it. 

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Official Employee

 • 

955 Messages

17 hours ago

I will be more than happy to help with your request. To begin, would you mind sending me your name and the address to your account in a Direct message?

 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

 

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