Visitor
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2 Messages
peacock subscription
I have the same problem that several others have had.
It keeps telling me to activate Peacock, I try and it says it's affiliated with a different account. I try logging in with the only 2 accounts we've ever had and they both don't work.
Have gone in circles with Xfinity support and Peacock support.
So frustrating.
EG
Expert
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121.6K Messages
4 months ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJohnG
Official Employee
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3.2K Messages
4 months ago
Thank you for reaching out to our team here. I am sorry to hear about that experience so far, and will be happy to look further into that from here. Can you send me a direct message with the full name and complete address for your service? To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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