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XfinityChristy
Official Employee
•
2.1K Messages
2 days ago
I'm sorry to hear you're having trouble getting your free Peacock subscription to work! I can certainly understand how frustrating that can be when you're looking forward to enjoying some content. You've come to the right place for help. To assist you with this, please send us a direct message with your full name and service address.
To send a "Direct Message":
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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