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735_pleb
1st Topic

4 Messages

Thursday, July 4th, 2024 7:20 PM

Closed

Peacock subscription free of charge not on rewards page for diamond members

as subject says. i dont know how i can elaborate on this further. Just trying to find the link to get this started.

Question

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Updated 

11 months ago

23

1

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XfinityBrianH

Official Employee

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1.4K Messages

11 months ago

@735_pleb  Thank you so much for reaching out to us here today with your questions! To activate Peacock Premium, Xfinity customers can try the following steps:

  1. Go to xfinity.com/activate-peacock
  2. Sign in with an Xfinity ID and password
  3. Select Activate Peacock
  4. Go to peacocktv.com
  5. Enter an email address and password to create a Peacock account
  6. Click Continue
  7. Create a password and provide other account details
  8. Click Activate 
     
     
    Please let me know if you have any issues getting signed up! 
     

 

(edited)

4

0

735_pleb

4 Messages

it says

We're sorry, your account isn't eligible for this Peacock offer

im a diamond member

(edited)

11 months ago

0

XfinityBrianH

Official Employee

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1.4K Messages

@735_pleb  I am sorry to hear you are having trouble getting signed up, are you using the email address linked to the primary account holders profile when going through the set up process? 

 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

735_pleb

4 Messages

yes i am. yes i am . sorry 20 characters min

11 months ago

0

XfinityBrianH

Official Employee

 • 

1.4K Messages

@735_pleb Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

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