Visitor
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1 Message
Peacock Subscription Activation Error Code: PPG_0017_b8481b7
I continue to try to activate my peacock subscription that is offered through my Xfinity plan, however, I continue to receive an error message saying:
Your Xfinity account is already linked to another Peacock account. Here’s How to Find It
PPG_0017_b8481b7
However, on the Xfinity webpage: https://www.xfinity.com/yoursubscriptions it says that activation is required, and so it is not connected to my account.
XfinityJohnG
Official Employee
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3.3K Messages
1 hour ago
Thank you for reaching out to our team here about that issue with getting that Peacock subscription set up. I know how frustrating that experience can be, and I will be happy to look further into that. Did you have any prior subscription set up with your email or username? Was that subscription being set up with your Membership tier or internet speed?
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