Visitor
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3 Messages
Peacock Subscription activation and app use
Hello,
I have signed on to the Xfinity website and attempted to activate my free peacock premium subscription offer. When I click activate it simply forwards me to the NBC Universal website. It still does not show as activated on myXfinity and Peacock does not recognize my email address when I try to sign on to the peacock app. How can I confirm activation and login directly to Peacock?
XfinitySean
Official Employee
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99 Messages
2 hours ago
Hi there user_6tm6yh, thanks for reaching out through our community forums! I'm a huge fan of a lot of the content on Peacock, so I truly apologize that you've been having issues getting access. You've come to the right place for help! Have you already looked over our support article that explains how to activate your Peacock Premium offer here? You'll also want to make sure you're logging in with the primary Xfinity ID for your account.
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