Got it @user_ihw0dp, how did you qualify for the Peacock Premium, was it part of our Membership program (formerly Rewards program), for having a Gigabit or higher internet plan, or through our Stream Saver service plan?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks for confirming @user_ihw0dp. I love to assist in resolving this problem with Peacock Premium. Please send a direct message including your full name and service address, and we can get started anytime.
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAbel
Official Employee
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176 Messages
10 hours ago
Thanks for taking the time to post on our Xfinity Communities Forums page, @user_ihw0dp. Have you been able to access Peacock Premium in the past and lost access or do you need assistance on how to Activate Peacock Premium from an Xfinity or NOW promotional offer?
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user_ihw0dp
Visitor
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3 Messages
10 hours ago
I was able to access it a while back but not now.
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