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tadoy
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Monday, March 30th, 2026 2:48 AM

Peacock Premium

I cannot activate peacock premium which is part of my Diamond status as well as gig internet service. Everytime I hit activate on my Xfinity account I get a message that my Xfinity account is already linked to another peacock account. How do we unlink my old account and link my new account?

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2 hours ago

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XfinityBenjaminM

Official Employee

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2.8K Messages

2 hours ago

 

tadoy Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you're having trouble activating your Peacock Premium service. We also see your Direct Message. In the future, please wait to be invited to send a DM, as it is against our Forums Guidelines to send an Unsolicited Direct Message to an Official Xfinity Employee. We will respond to your DM shortly, but please remember to follow the process going forward.

 

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