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Monday, August 28th, 2023 11:44 PM

Closed

Peacock Premium

I received an email on July 18 that I could redeem peacock premium with Xfinity Rewards. I redeemed my reward in my Xfinity account but when I click on the Xfinity Assistant I don't see the option to activate it. Have tried many times.

Accepted Solution

Official Employee

 • 

1K Messages

6 months ago

Okay, in that case please send a DM to XFINITY SUPPORT with your name and address and I can get the proper ticket made for you so that we can quickly resolve this for you.

Official Employee

 • 

1K Messages

6 months ago

Hello! Have you cleared your cache and cookies yet? Give that a go then try, or try using a different browser and let me know if that works.

2 Messages

@XfinityAnthonyT​ I did and still doesn't work. I have tried on work and home computers

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