Visitor
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1 Message
Peacock premium reward
I am a long time Diamond rewards member and have had free Peacock Premium through my Diamond status for quite a while. I tried to sign on today to Peacock Premium and was notified that I needed to pay for a plan. However, my Comcast Diamond rewards says my reward is still active. I'm using the same login that I always do.
XfinityAlfonso
Official Employee
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1.6K Messages
8 months ago
Hello, rtw88 thank you for taking the time to reach us about these issues with your Peacock login. Diamond customers should have Peacock indefinitely, so we'd love to take a closer look for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.
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