Visitor

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2 Messages

Friday, August 7th, 2026 9:18 PM

Peacock Premium Plus upgrade loop - Unlink tool throwing error

My account is stuck in a Peacock Premium Plus upgrade loop. Xfinity billing shows the upgrade, but Peacock does not see it. When I try to use the online portal to unlink my Peacock account, it gives me the error: 'Something unexpected happened, close this box and try again.' I have waited over 22 hours and tried multiple browsers. Can a Digital Care Specialist please perform a manual backend entitlement reset on my streaming tokens?

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Official Employee

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2.6K Messages

20 hours ago

 

user_r4as4l We can definitely help you with your Peacockc concerns today. Do you have two-Peacock accounts or just one? 

 

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