Peacock Premium - Open Ticket?

user_0t5so0 Thank you so much for reaching out for help with your not being able to use Peacock Premium. This is not the experience we want anyone to have when trying to use one of the Subscriptions that come with their services.

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.