Visitor

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5 Messages

Wednesday, February 11th, 2026 2:18 AM

Closed

Peacock premium not showing up

As a Diamond member I should be getting Peacock for free yet when I clicked on the link to get it the page said my account isn’t eligible. Please fix this. 

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Accepted Solution

Official Employee

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453 Messages

9 hours ago

Thanks for taking the time to post on our community forums, user_da0msf! Sorry you've had issues receiving the free Peacock Premium offer as a Diamond member. Our team can help find out why the offer isn't sticking! To clarify, which link are you clicking that gives you that error? Also, do you see the offer listed when logging into the Xfinity Membership page?

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