Visitor
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1 Message
Peacock Premium not showing up for platinum member
Hi,
I am a platinum reward member, but do not see Peacock Premium as a reward option. https://customer.xfinity.com/activate-peacock states I am not eligible for this offer. Can I get help activating it?
EG
Expert
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115.5K Messages
3 hours ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRoberto
Official Employee
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2.1K Messages
3 hours ago
Hi there and welcome to Comcast @user_10y59y. Thank you so much for reaching out to us regarding your peacock concerns. you are in the right place and we are happy to take a look at this for you. If you could please send me a [Modmail message](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full name and full address. I'd be more than happy to look into this for you.
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