Visitor
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1 Message
Peacock Premium Never Activated
I received an email offer stating that my gig-speed internet package included Peacock Premium at no extra cost and that I must sign up before October 24. I clicked the "Activate Peacock" link in the email and followed the steps to link the Peacock account to my Xfinity account. As far as I knew, I had activated Peacock Premium. However, when I sign in to Peacock, it claims I do not have an active subscription and I cannot watch anything.
Why do I not have Peacock Premium even though I activated it and linked it with my Xfinity account?
XfinityQuemekia
Official Employee
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728 Messages
1 hour ago
Hello @jecht300, are you using the same details used to complete your activation? Was your activation completed using your third party email or your comcast.net email? Once you completed your activation did you receive an email from Peacock?
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