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user_2f97g3
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09/13/2026 8:39 PM

Peacock Premium missed the 90 day signup

Hi,

I just realized that I missed the Peacock Premium sign up window, I didnt realize because I did sign up for Peacock just not the Premium part. I saw that if I posted on the forum you would be able to help me get the ability back to sign up. I was not able to see/find the direct message option to message support.

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Updated 

48 minutes ago

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XfinityAldrik

Official Employee

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2.7K Messages

48 minutes ago

Good evening @user_2f97g3. Thank you for reaching out, our team can certainly assist with this Peacock activation window concern. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

 

Here's the detailed steps to direct message us:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon.
  3. Click the "Start new conversation" (pencil and paper) icon. 
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

 

You can see how to send us a direct message here.

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