Skip to main content
user_299sbb
1st Topic

3 Messages

Monday, January 26th, 2026 9:31 PM

Peacock premium for platinum rewards status

How do I activate peacock premium with platinum rewards status for free? Have not going a way to get this added.

Question

 • 

Updated 

15 minutes ago

6

1

0

Oldest First
Selected Oldest First
XfinityMarcus

Official Employee

 • 

2.1K Messages

1 hour ago

user_299sbb your use of the Community Forum is appreciated. Let's get your peacock premium reward activated together. Please send over a direct message with your full name and complete service address to get started.

 

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message. 

2

0

user_299sbb

3 Messages

@XfinityMarcus​ not having success with your instructions. Does this work in on a mobile device?

Like

Reply

35 minutes ago

0

XfinityAlfonso

Official Employee

 • 

2.3K Messages

When signed in, are you not seeing the chat bubble in the upper right-hand side? 

 

You can also use our direct messaging link here once signed in: https://forums.xfinity.com/direct-messaging Can you try this method and let us know if it works? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

15 minutes ago

0

forum icon

New to the Community?

Start Here