Visitor

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3 Messages

Tuesday, May 26th, 2026 10:09 PM

Peacock Premium Error

I am trying to activate my Peacock Premium benefit. I am continuously getting Error PPG_0017 stating my Xfinity account is already linked to another Peacock account. I have tried changing my primary email and it doesn't work. I need an entitlement reset or a backend account unlinking on the Xfinity side so the activation token resets. Please help.

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Official Employee

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1.3K Messages

16 hours ago

Hi there @user_3befgj. Did you already have a Peacock subscription tied to a different email address? 

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