Peacock Premium activation

IT's been weeks since I redeemed Peacok Premium deal as diamond reward member.... Still there is no activation banner showing up in Xfinity Assistant.   I've been missing out all sports/golf programs in the mean time...   I was with a live chat for over 30 mins and it should be ready in 5 days (claimed my initial request had software glitch??).  It's been another 2 weeks... I submitted more service requests (even got a ticket #,[Edited: "Personal Information"], for it)... But no responses still yet...  This is frustrating....  What [Edited: "Language"] is going on, Xfinity??