Visitor
•
1 Message
Peacock Offer
I received an email with this:
|
However, when I go in my account, it seems I am a gold member and the offer is not available. So why send me this email in the first place. Of course I wasted 20 minutes of my time working this out, because the platinum/diamond member requirement is in the small print. And there is no customer service to ask.
Just all round very annoying and poor service.
XfinityAlyssaA
Official Employee
•
2.8K Messages
38 minutes ago
Good evening, and thank you for reaching out with your Peacock subscription questions and concerns @user_ri6qlt, we truly appreciate it.
I see that you mentioned receiving an offer for Diamond/Platinum members while your current status reflects Gold. To help clarify, were you previously receiving service at another address, or have you recently moved?
0
0